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Pricing

We make every effort to offer customers competitive prices on unique products through the Carelli Design Store. Total order amounts will include the price of the product plus any applicable sales tax and shipping charges. We reserve the right to change prices for products offered at the Carelli Design Store at any time.

Should the Carelli Design Store reduce its price on any product within fourteen (14) calendar days of your shipment, you may contact us to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact us within fourteen (14) business days of your shipment.

Product Availability

We make every effort to ship your product according to the estimated shipment date provided online. Orders placed on a weekend or a holiday will begin processing the next business day (Monday through Friday). Please note unanticipated changes in supply can affect product availability.

Order status information is available via Member Services under your account anytime 24/7. This information is also made available by email or by phone. Ways to contact us

Technical support worldwide
We provide technical assistance free of charge on all products we manufacture. We also have affiliates that provide product technical support in areas outside established regions of distribution.

Locate parts and accessories
Need an optional accessory—or a spare part that got lost? Items are shipped worldwide from various fulfillment centers—fast.

Products showcase
Just browsing? Check out our products showcase. Get information on new items, obtain specifications on existing ones, visit an archive of products from our past, and much more.

Authorized reseller network
Products are made available through a global network of authorized dealers and online resellers. Actual channels of distribution and fulfillment vary by product.

Partners worldwide
Carelli International maintains operations, distribution, licensees and joint venture partnerships in more than 40 countries, including Europe, Asia/Pacific, Middle East, Africa, and Latin America. Our Corporate Headquarters are located in Irvine, California, USA, with manufacturing facilities located in the United States, Europe and Asia/Pacific.

EuroSystem Technology
EuroSystem Systems & Technology, a subsidiary of Carelli International, with manufacturing facilities located both in the United States and Europe, specializes in the design, manufacture and distribution of ultra high-end commercial reverse osmosis purification for the medical, pharmaceutical and food service industry.

 

 

 

 

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