Pricing
We make every effort to offer customers competitive prices on unique products through the Carelli Design Store. Total order amounts will include the price of the product plus any applicable sales tax and shipping charges. We reserve the right to change prices for products offered at the Carelli Design Store at any time.
Should the Carelli Design Store reduce its price on any product within fourteen (14) calendar days of your shipment, you may contact us to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact us within fourteen (14) business days of your shipment.
Product Availability
We make every effort to ship your product according to the estimated shipment date provided online. Orders placed on a weekend or a holiday will begin processing the next business day (Monday through Friday). Please note unanticipated changes in supply can affect product availability.
Order status information is available via Member Services under your account anytime 24/7. This information is also made available by email or by phone. Ways to Contact Us
We provide technical assistance free of charge on products we manufacture. We also have affiliates that provide product technical support in areas outside established regions of distribution.
Authorized Resellers can purchase products directly online. Items are shipped worldwide from various fulfillment centers fast.
Just browsing? Check out our Works Showcase. We provide a small assortment of past and present works online for public viewing.
Products are made available through a global network of authorized dealers and online resellers. Channels of distribution and fulfillment vary by product.
Carelli International maintains operations, distribution, licensees, and joint venture partnerships in more than 40 countries, including Europe, Asia/Pacific, the Middle East, Africa, and Latin America. Our corporate headquarters are located in the United States, in Irvine California, with manufacturing facilities located in the United States, Europe, and Asia/Pacific.
EuroSystem Systems & Technology, a subsidiary of Carelli International, specializes in the design, manufacture, and distribution of ultra-high-end commercial reverse osmosis purification for the medical, pharmaceutical, and food service industries.